Frequently asked questions: statues, orders and delivery
Practical answers to help you choose your resin statue and order with clear information.
How long does a statue take to arrive?
Production takes 7 days, plus shipping time. The 7 days are not the total delivery time. If you are buying a gift, allow time for both stages.
How much does shipping cost?
Read our shipping information and check the options for your address and the total before confirming your order.
What are the statues made of?
The statues are printed in resin and hand-finished in Italy. «Plaster effect» and «marble effect» describe the finish: the material is resin. Check the individual product page for details.
How do I choose a size?
Measure the space where you want to display your statue. Select an available height on the product page and check the price of that variant. Contact us before ordering if you have questions about dimensions.
How do returns work?
Conditions, time limits and any exclusions are set out in our returns and refund policy. Read it before purchasing and contact us to start a request.
What if an item arrives damaged?
Contact us with your order number and a description of the problem. Keep the packaging and prepare photos of the item and its packaging to help us assess the issue.
How can I pay?
Available payment methods are shown at checkout. Before confirming, check the items, sizes, quantities, delivery address and total amount.