Frequently Asked Questions
Which payment methods do you accept?
Credit and debit cards, PayPal and the digital wallets available on your device. All options appear at checkout — pick the one you prefer.
Is it durable? How long does it last?
Yes. Resin is solid and doesn't deteriorate like plaster or ceramic. With normal household care the sculpture lasts for years.
How long until I receive it?
Catalogue pieces ship within a few working days. Custom pieces take longer because the model is created from scratch.
How is it packaged and shipped?
Protective packaging designed for transport, with tracked shipping. Free delivery to Italy and France. If it arrives damaged, write to us — we'll replace it.
Can I order a custom version?
Yes. Send us a photo — your dog, a person, an idea — and we build the 3D model. We show it to you before printing.
Is every sculpture identical to the photo?
The photos are real, but each piece is finished and painted by hand: small differences are normal — proof it isn't mass-produced.